We only sell digital downloadable products in our shop. Therefore we don’t accept returns, exchanges or cancellations as the patterns and tutorials are digital instant downloadable products. The pattern is purchased when your payment is confirmed and you got the link for instant download.
But please contact me via email if you have any problems with your order:email@planet-piu.com
Each product description in my shop containes: – photos of the finished toy; – detailed information about the content of a pattern or a tutorial; – the supplies needed to make a toy – other possible nuances
If you have more questions please contact me before you place an order.
